FAQ

All products come with printed & bilingual digital construction manuals with official mixing ratios and full base treatment steps. We offer on-site technical training for large domestic projects, and one-on-one online video guidance & sample solutions for overseas jobs.

Our full range works under wide temperature ranges. Waterproof, anti-crack and ground hardener lines perform reliably in damp basements and exposed rooftops. Custom anti-freeze, salt-resistant and UV-resistant construction solutions are available for sub-zero, coastal saline and hot humid tropical areas.

Yes. Custom packaging MOQ: 1 full container; formula adjustment MOQ: 5 tons. Private label printing available upon meeting MOQ. We adjust formulas based on local climate & construction habits and deliver samples within 7 days.

Domestic: 30% deposit, full balance before shipment. International: T/T, irrevocable L/C and other standard trade terms. Lead time: Stock items ship within 48hrs; customized formulas & packaging take 7–15 days.

Samples are free. Buyer covers international courier fee, which will be refunded after bulk order placement.

Yes. All export orders include English construction manuals, MSDS, factory test reports, certificates of origin and complete customs clearance papers to meet import inspection standards worldwide.

Goods are packed with reinforced moisture-proof wooden cases before shipment. If defects are caused by our raw material & formula, we resend replacements free of charge and cover all cross-border freight, with global warranty compensation applied.